City Of Balimore Logo Image Baltimore DPW logo image

Sign In

Sign In With Existing Account

Welcome to the New Water Billing Portal

Attention: Baltimore County Water Customers

Finding Your Activation Code

To sign in, you will need your 8-character activation code. This can be found in:
  • Your official Launch Letter
  • The first page of your new bill
  • Your New Customer Welcome Letter (for new accounts)

Need Assistance? If you are having trouble accessing your account, the Customer Support and Services Division (CSSD) is here to help.

Phone: (410) 396-5398

Email: dpw.billing@baltimorecity.gov

[Learn more about the new billing system here.]